SECURITY UPDATE OVERVIEW
Security is vitally important to us at Web Ninja, so since October 2020 we have a 2-Factor authentication (2FA) log-in for your Web Ninja Admin login.
NOTE: 2 factor isn't yet available for customer logins - our developers are working on a future update to make this happen but there are a lot more complexities involved.
How It Works
Once you are set up as a CMS (Content Management System) admin user and have selected your password. You'll need to go to your site's domain (or if you have a Shopify Connector with us, you'll need to go to the connector's Webninjashops domain) and add "/admin" on the end of your domain.
Once you successfully login with the correct user/pass that you've been given, then the 2 Factor Authentication kicks in. A temporary Access Code will be emailed to your email address and can be copied and pasted into the login screen. This access code lasts for up to 12 hours.
NOTE: if you change your IP address by moving to a different network or PC - you'll be emailed a new 2 factor code.
Alternatives
Once logged in - you can setup 2FA via your authenticator app:
Click on your profile in the top right of the CMS (yours will have your name listed):
Then click on this link:
Follow the steps on the following page eg:
(note - the above details are an example only and won't work on your site)
Please review this article For how to manage CMS users, update passwords, delete users, what to do if locked out etc:
CMS User Management
For more info about what may affect the 2FA code (eg if you end up having to enter it multiple times in a day) please review the FAQs (below).
FAQs
Please refer to our 2 Factor Authentication (2FA) FAQs guide